Knowledge · Search · MODULE X
Knowledge Hub
Your company knowledge is everywhere. Your team needs it in one place.
Module X ingests your Google Drive, Notion, Confluence, SharePoint, and uploaded PDFs into a searchable index. Ask in plain English (or BM), get answers grounded in your documents — with citations. Powers Module A WhatsApp Receptionist, Module V Voice Receptionist, and your internal team.
6 sources
Drive · Notion · Confluence · SharePoint · PDF · web
Cited
Every answer links to its source doc
<2s
Search query to ranked answer
WHAT THIS FIXES
The exact problems Knowledge Hub is built around.
- Your SOPs live in Notion, your contracts in Drive, your FAQs in Confluence — the answer your team needs is somewhere, but no one can find it fast.
- New hires take 3-4 weeks to ramp up because they keep asking "where's X?" — the institutional knowledge is invisible.
- Customer-facing teams give different answers to the same question — knowledge is fragmented across channels.
- Compliance audits demand "show me the SOP that covers X" — you spend 2 days finding it.
HOW IT WORKS
The pipeline, end to end.
- 1
Source connectors
OAuth into Drive, Notion, Confluence, SharePoint. We index documents you authorise — never read what we shouldn't.
- 2
Chunking + embeddings
Documents split into semantic chunks. Each chunk embedded with openai/text-embedding-3-small (1536 dims). Stored in pgvector with tenant isolation.
- 3
Ask in plain English
Search bar or API call. Query embedded, top-K chunks retrieved, sentence-rewrite for context.
- 4
Grounded answer
LLM (Claude Sonnet 4.6) reads chunks + writes answer. Citations point to original docs.
- 5
Embeds into other modules
Module A (WhatsApp) and Module V (Voice) read from Knowledge Hub when answering customers. Your KB powers your AI workforce.
WHAT'S INCLUDED
Every capability shipped, named.
- Google Drive, Notion, Confluence, SharePoint, PDF upload connectors
- Semantic search (embedding-based) — not keyword
- Source citations on every answer
- BM + English + Mandarin queries
- PDPA-compliant — RLS-enforced tenant isolation
- Real-time index sync (Drive Notion changes within 60s)
- Per-doc permissions respect (won't leak across teams)
- Public API for embedding in your own apps
- Powers Module A + Module V grounding
- Audit log of every query (compliance-friendly)
PRICING
Plans that scale with use, not seats.
All prices in MYR, exclusive of SST. 14-day refund on monthly, pro-rated refund on annual. PDPA-aligned. Cancel anytime.
WHAT YOU RECEIVE
The artefacts that land in your hands.
Search results UI
Top-3 answers ranked by semantic similarity, each with a snippet + source link. Click to open the original doc.
API endpoint
POST /search returns ranked chunks + LLM-grounded summary + citations. Drop into your own app via REST or MCP.
Q&A history
Every query logged with timestamp, user, retrieved chunks, generated answer. Filterable by user/topic. Compliance-friendly.
FREQUENTLY ASKED
The questions buyers ask first.
How does this differ from ChatGPT?
ChatGPT answers from its training data (public web). Module X answers from YOUR documents only. No hallucination — every answer cites your specific doc.Does it respect per-document permissions?
Yes. Module X reads the same permissions Drive/Notion/SharePoint enforce. Users only see results from docs they're already authorised to read.BM queries work?
Yes — embeddings are multilingual. Search in BM, get results from BM/EN/中文 docs ranked by semantic similarity, not language match.How fresh is the index?
Drive/Notion/Confluence webhooks update within 60s of a doc change. SharePoint via scheduled pull every 5 minutes. PDFs immediately on upload.API for embedding in our apps?
Yes — Team tier includes REST API access. Also exposed via MCP (Model Context Protocol) for Claude desktop / Cursor / Cline integrations.PDPA compliance?
Documents stored in MY/SG region (Supabase ap-southeast-1). RLS-enforced tenant isolation. Per-tenant retention configurable. Right-to-erasure 1-click via /admin.
Try Knowledge Hub on your real business.
14-day trial. No credit card. PDPA-aligned. Built for Malaysian SMEs by a Malaysian team in KL. Reginald and ONSET team reply within one business hour, Mon–Fri 9am–6pm MYT.
- PDPA-aligned
- Cancel anytime
- 14-day refund
- 1 business hour reply
SEE OTHER AI EMPLOYEES
The other 24 modules in the platform.
Each AI Employee is independently usable, but they compose. Run a demo and we'll show you which combination fits your business.