Operations · Hospitality · MODULE HO
Hotel Manager — Hospitality OS
Your hotel runs on 6 different apps. We replace them with one.
Module HO is the operating system for Malaysian independent hotels, boutique stays, and serviced residences. Direct bookings, channel manager sync, housekeeping schedules, rate plans, OTA review aggregation, daily revenue dashboards — all in one place, all PMS-connected.
1 dashboard
Replaces 4-6 vendor apps
Live OTA sync
Booking · Agoda · Expedia · Airbnb
Daily MYR
Revenue + occupancy + ADR
WHAT THIS FIXES
The exact problems Hotel Manager — Hospitality OS is built around.
- Your team logs into Booking.com + Agoda + Airbnb + Channel Manager + PMS + Google Reviews every day — that's 30 minutes lost before anything productive happens.
- Manual rate adjustments across 4 channels = 30% of your team's week. Rates fall out of sync, you lose money.
- No single view of "what's my ADR vs last year, by week, by room type" — the data exists, just nowhere together.
- Negative reviews on one channel go unnoticed for 3 days. By the time you reply, the damage is done.
HOW IT WORKS
The pipeline, end to end.
- 1
PMS connected
Plug in Cloudbeds / SiteMinder / Little Hotelier / Hotelogix. We pull room inventory, bookings, and rate plans into your tenant.
- 2
Channels linked
Booking.com, Agoda, Expedia, Airbnb, Trip.com authorised. Inventory and pricing sync bi-directionally.
- 3
Daily operations dashboard
Single screen: today's arrivals/departures, housekeeping board, occupancy %, ADR, unread reviews, OTA bookings.
- 4
Rate plan changes
Edit once, syncs everywhere within 90s. Conditional rules (e.g. "weekend +15%, MATTA week +30%") run automatically.
- 5
Review hub
Unified inbox of reviews from all OTAs + Google. AI suggests responses in the OTA's tone. Approve to send — 30s cancel window applies.
WHAT'S INCLUDED
Every capability shipped, named.
- Multi-OTA channel manager (Booking, Agoda, Expedia, Airbnb, Trip.com)
- PMS integration (Cloudbeds, SiteMinder, Little Hotelier, Hotelogix)
- Housekeeping board with room status (clean, dirty, OOO)
- Rate plan editor with conditional rules + event calendar
- Unified review inbox + AI-drafted replies
- Daily revenue dashboard (occupancy, ADR, RevPAR vs LY)
- Direct-booking widget for your website (no-commission)
- Multi-property mode for groups
- BM + EN + Mandarin guest communications
- PDPA-compliant guest data retention
PRICING
Plans that scale with use, not seats.
All prices in MYR, exclusive of SST. 14-day refund on monthly, pro-rated refund on annual. PDPA-aligned. Cancel anytime.
MOST POPULAR
Independent
RM 2,999/mo
Up to 100 rooms · all channels · revenue dashboard · 2 properties
Start trial →WHAT YOU RECEIVE
The artefacts that land in your hands.
Daily ops dashboard
Arrivals + departures + housekeeping board + revenue + unread reviews — all on one screen. Refreshes every 60s.
Weekly executive PDF
Sent every Monday: occupancy + ADR + RevPAR vs LY + top 3 reviews + top 3 issues. Print for owner / GM.
AI review responses
For every new OTA review, a draft response in the platform's tone + the guest's language. Edit or approve.
FREQUENTLY ASKED
The questions buyers ask first.
Will it work with my existing PMS?
Cloudbeds, SiteMinder, Little Hotelier, Hotelogix supported out of the box. Other PMSes via custom integration (Group tier). API-first design — most PMSes integrable in 2-3 days.Direct bookings — does it bypass OTA commissions?
Yes. Module HO includes a direct-booking widget for your website. Guests book direct = you keep the 15-25% you'd pay an OTA.Reviews from Google + multiple OTAs?
Aggregated daily. AI ranks by sentiment + reach (Google reviews weighted higher for SEO). One inbox, one response queue.Multi-property?
Independent tier supports 2; Group tier unlimited. Per-property dashboards + cross-property reporting at group level.Languages for guest comms?
BM, English, Mandarin, and Korean. Sent in guest's language detected from OTA profile.MyInvois support for hotel invoices?
Yes — integrates with Module E1 for automatic LHDN submission on every booking invoice.
Try Hotel Manager — Hospitality OS on your real business.
14-day trial. No credit card. PDPA-aligned. Built for Malaysian SMEs by a Malaysian team in KL. Reginald and ONSET team reply within one business hour, Mon–Fri 9am–6pm MYT.
- PDPA-aligned
- Cancel anytime
- 14-day refund
- 1 business hour reply
SEE OTHER AI EMPLOYEES
The other 24 modules in the platform.
Each AI Employee is independently usable, but they compose. Run a demo and we'll show you which combination fits your business.