About ONSET

AI operations built around how SMEs actually work.

ONSET is developed by Marketing Lancers Consultancy Sdn Bhd in Kuala Lumpur. It brings selected back-office workflows, account controls and operating evidence into one managed platform.

Reginald Chan, founder of ONSET

Founder

Reginald Chan

ONSET grew from repeated operating problems seen inside owner-led businesses: customer enquiries spread across channels, reports assembled by hand, fragmented tools and too little visibility over automated work.

The product is being built as an accountable operating system, not a catalogue of disconnected AI demonstrations. A suitable first workflow is scoped, configured and verified before wider automation is introduced.

Discuss a workflow

How we work

Three practical principles.

Start with the operating problem

We map the work, the owner, the source data and the approval boundary before recommending a module or integration.

Keep people accountable

ONSET is designed to prepare and coordinate work while named people retain control of sensitive, external and financial actions.

Show the operating record

Module status, usage, costs and workflow outcomes belong in an account-scoped record that operators can review.

Company

Clear business details.

We publish the legal entity behind ONSET and provide direct routes for privacy, security and service questions.

Legal entity
Marketing Lancers Consultancy Sdn Bhd
Registration
SSM 1460628-X
Based in
Kuala Lumpur, Malaysia
Market focus
Malaysian and Singaporean SMEs

Start with one useful workflow.

Tell us what is taking time, where the source information lives and who should approve the result. We will assess whether ONSET is a suitable fit.