CATEGORY · 2 ARTICLES
playbooks
Step-by-step operational guides from the team running ONSET in production.
- playbook6 MIN·29 Apr 2026
How to deploy a BM/EN WhatsApp receptionist in 24 hours
A step-by-step playbook using Module A — from WABA approval to first reply at 2am.
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- playbook5 MIN·21 Apr 2026
AR collections without burning the relationship
How Module W escalates by tone, not just timing — and why 61+ day messages need a human gate.
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