RESOURCES · 5 ARTICLES
Playbooks & field notes from running ONSET.
Written by the team building it. No marketing fluff — only what we wish someone had told us before we shipped.
Filter by type: playbook (2) · guide (1) · spec (2)
EVERYTHING
Newest first.
- spec11 MIN·05 May 2026
Inside Module N — the proposal engine that does its own homework
How the mothership turns a one-line Telegram brief into a 6-page PDF, a Stripe link and a HubSpot deal.
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- guide9 MIN·02 May 2026
LHDN MyInvois Phase 4 — what Malaysian SMEs need by 1 Jan 2027
A practical checklist for SMEs who haven't started yet. ASP listing, sandbox, validation, archive.
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- playbook6 MIN·29 Apr 2026
How to deploy a BM/EN WhatsApp receptionist in 24 hours
A step-by-step playbook using Module A — from WABA approval to first reply at 2am.
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- playbook5 MIN·21 Apr 2026
AR collections without burning the relationship
How Module W escalates by tone, not just timing — and why 61+ day messages need a human gate.
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- spec7 MIN·15 Apr 2026
PDPA suppression that actually holds up under audit
Why most opt-out implementations are broken — and how ONSET enforces section 43 of PDPA 2010.
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