playbook6 min read
How to deploy a BM/EN WhatsApp receptionist in 24 hours
A step-by-step playbook using Module A — from WABA approval to first reply at 2am.
Published 29 Apr 2026
Module A is ONSET's WhatsApp receptionist. To deploy, you need a verified WhatsApp Business Account, a dedicated 360dialog number, a knowledge base of FAQs and a consent message. ONSET handles webhooks, conversation memory, BM/EN/Manglish/zh routing, and handoff escalation. Most onboardings complete in under 24 hours.