Retail · E-commerce · D2C brands
Customer service that knows your catalog, your stock, and your tone.
Retail customer service has a long tail of low-stakes questions that don't need a human: where's my order, when do you restock, what's your return policy. Module A answers these in seconds. Module PI watches your competitors' prices in real time. Module D listens for brand mentions across X/Reddit/TikTok.
< 90 sec
Response time
+22%
COD failure recovery
Shopee · Lazada · TikTok · PgMall
Marketplaces tracked
Pain points we solve
- ·Shopee/Lazada DMs and chat go unanswered after 7pm
- ·COD failures eat into margin — no automated nudging
- ·Returns processing is manual and high-touch
- ·Pricing intelligence across marketplaces is non-existent
Recommended bundle
3 modules
RM 1,999/mo
Module AModule PIModule D
FAQ
Does it integrate with my Shopify / WooCommerce?
Yes — Shopify is native. WooCommerce + Magento via webhooks.
Can it speak Mandarin?
Natively. Not translated — generated.