What enterprise gets that Scale doesn't
Sovereign on-prem (SV1)
Air-gapped deployment in your data centre. Local Ollama models. No cloud egress. For BNM-regulated, MAF, defence.
Custom integrations
Direct ERP / HRIS / legacy mainframe integration. Our engineers, your environment. Quoted per project.
Named Customer Success contact
A real human dedicated to your account. Monthly business review. Quarterly roadmap session.
Founder-line escalation
Direct line to Reginald for SEV-0/1. Personal number on file. Used sparingly.
On-site training
We come to you. HRDF-claimable. Customised modules per business unit.
Custom SLA
99.95% uptime, sub-second P95, 4h RTO. Penalties enforced. Auto-credit + manual-credit options.
Penetration test access
You can run pen tests against your dedicated tenant (after coordination). Findings fixed in priority queue.
White-label everything
Your brand throughout. Including the cancel-window Telegram (your bot, your domain).
Is this you?
- ✓≥ 50 staff using ONSET, OR ≥ 5 modules active, OR ≥ RM 10,000/mo MRR
- ✓Multi-site, multi-entity, or regulated industry (BNM, MOH, MOE-aligned)
- ✓Defined procurement process (we'll provide ISO 27001 + SOC 2 documentation pack)
- ✓A named executive sponsor on your side
If 3 of 4 apply, we should talk.
First contact
Email enterprise@onset.my with: company, scale, sites/entities, regulatory regime (if any), top 3 pain points. Reginald responds within 1 business day. First meeting within 7 days. NDA pre-signed if needed.