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Pricing transparency

No game. Here's how our pricing works and what every ringgit covers.

What you pay

  • • Module subscription — recurring monthly fee per active module per tier (Starter / Growth / Scale). Billed in MYR.
  • • Usage overages — only when you exceed the included quota. RM 0.20 / message, RM 0.50 / minute (voice), RM 0.30 / invoice.
  • • One-time sprints — Module ISO Readiness (RM 14,999), white-label setup (RM 2,999), enterprise integrations (quoted).
  • • Telco passthrough — at-cost. WhatsApp template messages, voice DID rental, SMS — billed to you at the exact telco/Meta rate, no markup. We show you the bill.

Where it goes (cost stack)

  • • AI infrastructure — commercial LLM APIs routed via OpenRouter. A meaningful but disciplined slice of revenue per module.
  • • Platform infra — Vercel, Supabase, Cloudflare, self-hosted automation VPS, off-site backups.
  • • Telco passthrough — WhatsApp template messages, voice DID, SMS billed at exact provider rate. Zero markup.
  • • Compliance & insurance — SOC 2, ISO 42001 audit fees, cyber insurance.
  • • Sales & support — Reginald and the small team behind every escalation.
  • • Reinvestment — what's left goes back into the platform: new modules, better evals, more local compliance work.

Why we publish this

Procurement teams ask. Vendors who can't answer don't make it past round 1. Knowing where your ringgit goes also means you understand which negotiating asks are easy (more usage at marginal cost) and which compromise the product you're buying.

Negotiating room

  • • Annual prepay: 15% off list.
  • • 24-month commit: 25% off list.
  • • > 5 modules: bundle discount kicks in automatically (5% per additional module up to 25%).
  • • HRDF-claimable lines: we structure for max claim if you're a Levy payer.
  • • MDEC SME Digital Grant pre-approved provider: we help you apply.
  • • Founder personal close: anything large enough, Reginald gets involved. Honest deal, fast yes-or-no.

No game

  • • No setup fee unless you ask for white-label.
  • • No long lock-in. Month-to-month is the default.
  • • No surprise overages — you get a warning at 80% and a hard pause at 100%. Always.
  • • No mystery surcharges. The invoice line items match the quote line items.