PRESS KIT · FACT SHEET

Everything a journalist, analyst or partner needs.

Logos, screenshots, founder bio, one-page fact sheet, press contact. Published under a permissive use licence — redistribute freely to cover ONSET.

Don't alter colours, kerning, or imply endorsement. Everything else is fair game.

ONE-LINER · USE VERBATIM

The sentence we use.

“ONSET is the AI back-office for Malaysian and Singaporean SMEs. A receptionist that answers WhatsApp at 2 am. A sales rep that prospects 24/7. A debt collector that follows up. A compliance officer that files your e-invoices. And a Chief of Staff that coordinates them — all in BM, English, Mandarin and Manglish.”

USE VERBATIM · BUILT SPECIFICALLY FOR SEA SMES

FACT SHEET · 12 FIELDS

The numbers + entities.

Legal entity
Marketing Lancers Consultancy Sdn Bhd
SSM
1460628-X
Headquarters
Kuala Lumpur, Malaysia
Founded
2014 (Marketing Lancers) · 2025 (ONSET product)
Launched
2026
Product
AI back-office for Malaysian & Singaporean SMEs
Modules
25+ AI Employees across Receptionist, BDR, Voice, Collections, e-Invoice, Sales, Hospitality, Training, Compliance and more
Languages supported
Bahasa Malaysia, English, Mandarin, Manglish
Certifications (active)
LHDN MyInvois ASP-listed · PSMB/HRD Corp Provider · MDEC MSME Digital Grant pre-approved
Certifications (in pursuit)
SOC 2 Type I (Schellman, Q3 2026) · ISO 27001 · ISO 42001
Distribution
BNI Malaysia chapter network
Pricing
From RM 149/mo · Bundles from RM 1,499/mo · ONSET Autonomous RM 4,999/mo

FOUNDER BIO · REGINALD CHAN

The person behind ONSET.

Reginald Chan is the founder of Marketing Lancers Consultancy Sdn Bhd, a Kuala Lumpur-based consultancy serving SMEs in Malaysia and Singapore since 2014. Active member of BNI Malaysia, HRD Corp registered training provider, and one of the earliest LHDN MyInvois ASPs.

Reginald started ONSET in 2025 after watching the same scene play out across hundreds of SMEs: thriving local businesses losing customers because they couldn't answer WhatsApp at 9pm, couldn't chase invoices without burning relationships, and couldn't afford an offshore call centre that didn't speak Manglish anyway.

ONSET launches publicly in May 2026.

Press contact.

For interviews, demos, or co-branded customer stories. Reply within 1 business day, Mon-Fri 9-6 MYT.

Marketing Lancers Consultancy Sdn Bhd

Reginald Chan, Founder

press@onset.my