Messaging
WhatsApp Business (360dialog)
liveauth: API key from 360dialog admin
The primary inbound and outbound rail for Module A. Connected via 360dialog's WABA infrastructure.
What we do
- ✓Receive every message, route through Module A
- ✓Send template messages (HSM) with WABA approval
- ✓Maintain conversation memory + handoff queue
- ✓Honour 24-hour customer-care window
What we don't
- ✗Bypass WhatsApp's commerce policy
- ✗Send bulk unsolicited messages