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MESSAGING

WhatsApp Business (360dialog)

liveAUTH · API key from 360dialog admin

The primary inbound and outbound rail for Module A. Connected via 360dialog's WABA infrastructure.

WHAT WE DO · 4

The behaviour, named.

  • Receive every message, route through Module A

  • Send template messages (HSM) with WABA approval

  • Maintain conversation memory + handoff queue

  • Honour 24-hour customer-care window

WHAT WE DON'T · 2

The lines we won't cross.

  • Bypass WhatsApp's commerce policy

  • Send bulk unsolicited messages

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