Medical clinics · Dental · Specialist centres
Your front desk, available 24/7 — and triaged correctly.
Specialist clinics see a recurring pattern: a triage receptionist absorbs 60-70% of inbound messages with simple confirmations and rebookings. The other 30% need a real triage decision. Module A handles the first bucket perfectly and escalates the second bucket to your duty doctor with full context.
94%
After-hours queries handled
Zero
Missed bookings (Q1)
BM/EN/zh
Languages
Pain points we solve
- ·After-hours patients message and get no reply until tomorrow
- ·Receptionist time is 60% spent on rebookings and rescheduling
- ·Sensitive symptom queries need careful triage — generic chatbots fail this
- ·Mandarin-speaking patients often abandon when English-only
Recommended bundle
2 modules
RM 999/mo
Module AModule V
FAQ
Is the AI medical?
No. Module A is configured to triage urgency only, never to diagnose. Anything above a triage threshold is escalated to a doctor immediately.
PDPA compliant for health records?
Yes — patient data is never sent to the LLM unredacted. We strip PII before any model call. ISO 42001 pursuit underway.