5 defaults we changed because we're in Malaysia, not San Francisco
BM-first, Friday Jumu'ah blackout, MYR pricing, 360dialog over Twilio — and why.
Reginald Chan · 25 April 2026
Most AI tools assume their users are American. We assume ours are Malaysian. So Bahasa is the first-class language. Outbound is paused during Friday Jumu'ah. Pricing is in RM, not USD. We use 360dialog because Twilio's WhatsApp pricing makes no sense for SEA. We support FPX through Billplz because Stripe alone can't do FPX. These aren't features. They're table stakes.
